Creating a Culture of Collaborative Care

We’re better together.

Excitant Health in the News:

Karen Smith talks with Scott Becker about engaging with patients and families as the drivers of their own health care

Excitant Health in the News:

"A Dangerous Communication Gap: Why Collaborative Health Care Needs to Become a Reality"

Healthcare-Business-Today

Efforts to improve patient experience and safety will forever fall short until patients and their care partners are actively involved in every aspect of care as critical members of their own health care team

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Health care professionals are equipped with tools of their trade. Who equips patients?

We do.

Patients are powerful partners in their care when they're prepared before a crisis. Through employer, community and hospital-sponsored workshops we coach health care consumers to be informed, assertive, collaborative, essential voices in their care.

Our mission - create a Culture of Collaborative Care

To build the expectation of – and provide the tools for – an inclusive, mutually respectful health care relationship that taps into everyone’s expertise for the best possible outcomes.

Our interactive WINGS© workshops use evidence-based coaching methods to teach:

  • Why it's critical to establish a collaborative partnership with your health care team and how to do it
  • When and how to speak up if you believe your care might not be appropriate or safe.
  • Why and how to do your research ahead of time
  • What questions to ask and how to ensure clarity
  • The importance of enlisting an accountability partner to be your extra set of eyes and ears
  • How to ensure your knowledge, perspective and  preferences are considered when choosing treatment options
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News & Updates

Why we should all be prepared before a health crisis.

My twins, Rachael and Jaclyn, were born far too early into a room filled with people in scrubs; one delivery team and two Neonatal Intensive Care Unit...
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Bridging the health care gap.

Think of a time when an interaction with your doctor or nurse or patient or patient’s spouse or your therapist or surgeon didn’t go as well as you think it should have, whether it was a conversation, an exam, a test, a procedure – any interaction. Was there a lack of information? A lack of…
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We coach health care consumers to be informed, assertive, collaborative, essential voices in their care.